Frequently asked questions

When is the practice open?


Opening hours

MON 8:00am – 7:30pm

TUES 8:00am – 7:30pm

WED 8:00am – 4:00pm

THURS 8:00am – 4:00pm

FRI 8:00am – 4:00pm




Where is the practice located?


Shop 5, 44 Musk Ave, Kelvin Grove QLD 4059

Click here for map




Is parking available?


Free parking is available for Urban Dental patients. Off Blamey St under the Red Cross loading dock, Proceed down the ramp, through the boomgate and follow the signs to Urban Dental patient parking.




What should I do in an emergency?


Whether you’re a new or existing patient, don’t hesitate to call us on (07) 3839 9488. Whether it be a broken, chipped or lost tooth, pain or dental-related sports injury, we will go above and beyond to ensure we see you promptly on the same day wherever possible. If the incident is serious please call 000 immediately.




How much will it cost?


If you have a specific concern, or it is an emergency appointment, you will be charged a consultation fee of $67.75 (for exsiting patients) to assess your treatment requirements. All treatment proposed will then be quoted prior to commencement.

If you are wanting a comprehensive examination as a new patient, the cost will be $80.30. This will include a thorough assessment of your dental health, which may include photographic records and the formulation of a treatment plan. If you require a professional clean or x-rays, this wil be extra.

For children, we provide professional consultations, examinations, cleans and preventative treatments at 50%, or no gap for private health insured patients.

As most dental procedures are patient specific, it is impossible to accurately quote prices without a consultation.

We have a HICAPS system, which ensures you receive instant rebate from your insurance company. We accept VISA and Mastercard.




What do I need to bring with me for my appointment?


A list of current medications you are taking, any dental appliances you use (e.g. occlusal splint) and your health fund card if you have one. If your child is CDBS eligible, please bring your medicare card.




Why do my gums bleed?


Bleeding gums are a sign of local infection. This is caused by the build up of bacteria which can be difficult to remove, especially if they establish themselves under the gums or in scale on the tooth.

Scale, also known as tartar or calculus is a calicific build up on the teeth that you can't remove with a toothbrush or floss. One of the possible consequences of leaving scale or teeth is bone loss around the teeth. Because your teeth are held in place by bone, losing bone from around your teeth is a bad thing. Therefore by professionally removing the scale from your teeth, you reduce the accumulation of bacteria in and around the gums and thus minimise the risk of tooth loss.

As an added bonus, your breath will be fresher and your teeth will look whiter!




Why do I need X-rays?


Most people are not aware that you cannot usually feel tooth decay until there is significant damage to the teeth.

X-rays enable us at Urban Dental to check areas that have a high risk of tooth decay such as inbetween the teeth that is unabl to be seen with the naked eye. X-rays can also aid diagnosis of other conditions, including periodontitis and dental abscesses.

We use the latest digital technology for the most accurate images, and to reduce your x-ray dose.




When should I take my child for their first dental visit?


As children generally start getting their teeth at around six months of age, this is a great time to discuss how to best care for their pearly whites.

18 months of age is ideal to start involving kids in dental visits. This may be as simple as sitting on mum or dad's lap in the dental chair, having a ride and getting a sticker. The purpose of these early visits is to establish rapport and begin introducing dental treatment to young children in a fun and relaxed way.

These appointments are the building blocks for establishing, a positive attitude towards oral hygiene that can have a huge influence throughout a person's life.




How do I stop my gums bleeding?


Bleeding gums indicate the presence of infection. If left untreated, this can result in the breakdown of gums and bone loss. You may require a professional clean and descaling to remove tartar or calculus. Then, correct and regular flossing will return your gums to health and stop the bleeding. At Urban Dental, we can show you correct cleaning techniques to stop bleeding and prevent the progression to a more serious condition.




Does pregnancy impact on teeth?


Pregnancy does cause some gum problems due to heightened immune sensitivity to the plaque/bacteria living on the teeth, however this is easily managed by brushing, flossing and a trip to the dentist.

Morning sickness can soften tooth enamel through vomiting. Rinse the mouth with water (or water with bicarbonate of soda to neutralise the acid). Do not brush the teeth straight after as this will remove the softened enamel – it’s best to wait 30 minutes.





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TOUCH

Shop 5, 44 Musk Ave, Kelvin Grove QLD 4059 

Tel 07 3839 9488

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